Privacy Policy (GDPR Compliance)
Last updated: February 17, 2026
At e-cloakroom.com, we are committed to protecting the privacy and security of our customers' data. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. Who We Are
e-cloakroom.com operates an e-shop selling organizational systems (hardware and software) for cloakrooms. We are the data controller responsible for your personal data.
2. Data We Collect and WhyWe are committed to data minimization and only collect personal data that is strictly necessary for processing your orders and for invoicing purposes.
When you place an order on our e-shop, we collect the following information:
- Contact Details: Such as your name, delivery address, billing address, email address, and phone number.
- Order Details: Information related to your purchase, including product details and order history.
We do not collect any sensitive personal data or data for marketing purposes. We also do not use cookies to track your personal browsing habits beyond what is technically essential for the functionality of our e-shop (e.g., shopping cart functionality).
3. How We Use Your DataYour personal data is used exclusively for the following purposes:
- Order Fulfilment: To process and deliver your purchased hardware and software products.
- Invoicing: To issue invoices and manage payments related to your orders.
- Customer Service: To communicate with you regarding your orders, including updates, delivery information, and support queries.
4. Legal Basis for Processing
Our legal basis for processing your personal data is:
5. Data Sharing
We value your privacy and do not share your personal data with any third parties for marketing, analytical, or any other purposes, except where strictly necessary for the fulfillment of our legal obligations (e.g., tax authorities).
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means for the duration of our contractual relationship and for a period thereafter as required by law (e.g., tax records).
7. Data Security
We implement appropriate technical and organizational measures to ensure a high level of security for your personal data, protecting it from unauthorized access, accidental loss, destruction, or damage. This includes secure server environments and restricted access to data.
8. Your Data Protection RightsUnder GDPR, you have the following rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
9. How to Contact Us
If you have any questions about our Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us via email at:
info@e-cloakroom.com